Resources for Overseas Filipino Workers
This page provides a comprehensive directory of official resources, government agencies, embassies, and tools that Overseas Filipino Workers and aspiring OFWs need to navigate the overseas employment process safely and successfully.
All contact information on this page is verified and comes from official sources.
Philippine Government Agencies
Department of Migrant Workers (DMW)
The DMW is the primary government agency responsible for protecting and promoting the welfare of Filipino migrant workers.
Main Office:
6th Floor, POEA Building
EDSA corner Ortigas Avenue
Mandaluyong City 1555, Metro Manila
Philippines
Contact Information:
Phone: +63 (2) 7990-2620
Email: oosdmw@gmail.com
Website: https://dmw.gov.ph
Services:
- Policy formulation for overseas employment
- Welfare programs for migrant workers
- Legal assistance and representation
- Reintegration programs for returning OFWs
Office Hours: Monday to Friday, 8:00 AM to 5:00 PM
Philippine Overseas Employment Administration (POEA)
POEA regulates recruitment agencies and processes employment contracts for Filipino workers going abroad.
Main Office:
POEA Building
EDSA corner Ortigas Avenue
Mandaluyong City 1555, Metro Manila
Philippines
Contact Information:
Trunklines: +63 (2) 7722-1144, +63 (2) 7722-1155
Email: info@poea.gov.ph
Website: https://www.poea.gov.ph
Key Services:
- Licensing and regulation of recruitment agencies
- Contract verification and processing
- Pre-Departure Orientation Seminar (PDOS)
- Anti-illegal recruitment enforcement
- Overseas Employment Certificate (OEC) issuance
Important POEA Links:
- Verify Licensed Agencies: https://www.poea.gov.ph/lrb/lrb.html
- Job Orders: https://www.poea.gov.ph/jobsearch/
- Online Services: https://onlineservices.poea.gov.ph
Anti-Illegal Recruitment:
Phone: +63 (2) 7722-1144 local 600-609
Email: illegal.recruitment@poea.gov.ph
Office Hours: Monday to Friday, 8:00 AM to 5:00 PM
Overseas Workers Welfare Administration (OWWA)
OWWA provides welfare programs and assistance to OFWs and their families.
Main Office:
OWWA Center Building
7th Street corner F.B. Harrison Street
Pasay City 1300, Metro Manila
Philippines
Contact Information:
Phone: +63 (2) 8891-7601
24/7 Hotline: 1348 (within Philippines)
International Hotline: +63 (2) 8891-7601
Email: contactcenter@owwa.gov.ph
Website: https://owwa.gov.ph
Services:
- OWWA membership and benefits
- Repatriation assistance
- Education and training programs
- Medical assistance
- Legal assistance
- Welfare fund for distressed workers
- Livelihood programs
OWWA Membership:
Required for access to benefits
Fee: USD 25.00 (valid for 2 years)
Payment through recruitment agency or OWWA
Office Hours: Monday to Friday, 8:00 AM to 5:00 PM
Department of Foreign Affairs (DFA)
The DFA processes passports, authenticates documents, and provides consular services.
Main Office:
DFA Building
2330 Roxas Boulevard
Pasay City 1300, Metro Manila
Philippines
Contact Information:
Consular Hotline: +63 (2) 8834-4000
Email: consular@dfa.gov.ph
Website: https://dfa.gov.ph
Key Services:
- Passport application and renewal
- Document authentication (Red Ribbon)
- Apostille services
- Consular assistance abroad
- Visa processing
Online Services:
Passport Appointment: https://www.passport.gov.ph
Document Authentication: https://oas.dfa.gov.ph
Consular Division:
Phone: +63 (2) 8834-4000
Email: consular@dfa.gov.ph
Office Hours: Monday to Friday, 8:00 AM to 5:00 PM
National Bureau of Investigation (NBI)
The NBI issues clearances required for overseas employment and investigates illegal recruitment.
Main Office:
NBI Headquarters
Taft Avenue, Ermita
Manila 1000, Philippines
Contact Information:
Phone: +63 (2) 8523-8231 to 38
Email: nbidirector@nbi.gov.ph
Website: https://nbi.gov.ph
Services:
- NBI Clearance (required for overseas employment)
- Anti-Human Trafficking Division
- Cybercrime Division
- Investigation of illegal recruitment
NBI Clearance Online:
Website: https://clearance.nbi.gov.ph
Fee: PHP 155 (online) or PHP 170 (walk-in)
Valid for 1 year
Anti-Human Trafficking Division:
Phone: +63 (2) 8525-8093
Email: nbi.ahtrad@nbi.gov.ph
Office Hours: Monday to Saturday, 8:00 AM to 5:00 PM
Commission on Filipinos Overseas (CFO)
CFO provides guidance and counseling for Filipinos migrating abroad permanently or temporarily.
Main Office:
7th Floor, NEDA Building
106 Amorsolo Street, Legaspi Village
Makati City 1229, Philippines
Contact Information:
Phone: +63 (2) 8552-4721 to 24
Email: cfo@cfo.gov.ph
Website: https://www.cfo.gov.ph
Services:
- Guidance and Counselling Program (GCP)
- Pre-Migration counseling
- Registration of Filipino emigrants
- Research and advocacy
Guidance and Counselling Program:
Phone: +63 (2) 8552-4721 local 104, 105
Required for: Marriage migrants, permanent residents, other emigrants
Office Hours: Monday to Friday, 8:00 AM to 5:00 PM
Technical Education and Skills Development Authority (TESDA)
TESDA provides skills training and certification programs for OFWs.
Main Office:
TESDA Complex
East Service Road, South Superhighway
Taguig City 1630, Metro Manila
Philippines
Contact Information:
Phone: +63 (2) 8893-2472
Hotline: 1-800-10-8372-111 (TESDA-111)
Email: tesda@tesda.gov.ph
Website: https://www.tesda.gov.ph
Services:
- Skills training programs
- National Certification (NC) exams
- TESDA Online Program (TOP)
- Assessment and certification
Find Training Centers:
https://www.tesda.gov.ph/Directory/SchoolsInstitutions
Office Hours: Monday to Friday, 8:00 AM to 5:00 PM
Philippine Health Insurance Corporation (PhilHealth)
PhilHealth provides health insurance coverage for OFWs and their families.
Main Office:
Citystate Centre
709 Shaw Boulevard
Pasig City 1600, Metro Manila
Philippines
Contact Information:
Phone: +63 (2) 8441-7442
Hotline: 8441-7444 (local 8737)
Email: actioncenter@philhealth.gov.ph
Website: https://www.philhealth.gov.ph
OFW PhilHealth Program:
Mandatory coverage for OFWs
Contribution: Based on income bracket
Online Registration: https://www.philhealth.gov.ph/partners/ofw/
Office Hours: Monday to Friday, 8:00 AM to 5:00 PM
Social Security System (SSS)
SSS provides social insurance for OFWs under the Flexi-Fund Program.
Main Office:
SSS Building
East Avenue, Diliman
Quezon City 1101, Metro Manila
Philippines
Contact Information:
Phone: +63 (2) 8920-6446 to 55
Hotline: +63 (2) 8920-6401
Email: memberrelations@sss.gov.ph
Website: https://www.sss.gov.ph
OFW Services:
- Flexi-Fund Program (voluntary coverage)
- Unemployment benefits
- Retirement benefits
- Disability and death benefits
Office Hours: Monday to Friday, 8:00 AM to 5:00 PM
Pag-IBIG Fund (HDMF)
Pag-IBIG provides savings and housing loan programs for OFWs.
Main Office:
Pag-IBIG Head Office
The Finance Centre Building
Rizal Drive corner Edsa Extension
Bagong Ilog, Pasig City
Philippines
Contact Information:
Phone: +63 (2) 8724-4244
Hotline: 8724-4244
Email: cares@pagibigfund.gov.ph
Website: https://www.pagibigfund.gov.ph
OFW Services:
- Mandatory Pag-IBIG contributions
- Housing loan programs
- Multi-Purpose Loan
- Calamity loan
Office Hours: Monday to Friday, 8:00 AM to 5:00 PM
Philippine Embassies and Consulates
Middle East and Gulf Countries
Saudi Arabia – Embassy in Riyadh
Diplomatic Quarter, Riyadh 11693
Saudi Arabia
Phone: +966-11-488-7444
Emergency Hotline: +966-55-514-5678
Email: riyadhpe@gmail.com
Website: https://riyadhpe.dfa.gov.ph
Saudi Arabia – Consulate General in Jeddah
Falastin Street, Al Zahra District
Jeddah, Saudi Arabia
Phone: +966-12-667-0246
Emergency: +966-50-551-4784
Email: jeddahpcg@gmail.com
United Arab Emirates – Embassy in Abu Dhabi
Diplomatic Area, Airport Road
Abu Dhabi, UAE
Phone: +971-2-447-5600
Emergency: +971-50-498-1234
Email: abudhabi.pe@dfa.gov.ph
Website: https://abudhabipe.dfa.gov.ph
United Arab Emirates – Consulate General in Dubai
Trade Center Area, Al Attar Tower
Sheikh Zayed Road, Dubai, UAE
Phone: +971-4-398-7100
Emergency: +971-50-556-5482
Email: dubaipe@gmail.com
Website: https://dubaipe.dfa.gov.ph
Qatar – Embassy in Doha
Diplomatic District, West Bay Area
Doha, Qatar
Phone: +974-4429-1900
Emergency: +974-6678-7211
Email: doha.pe@dfa.gov.ph
Kuwait – Embassy in Kuwait City
Diplomatic Area, Istiqlal Street
Kuwait City, Kuwait
Phone: +965-2252-7713
Emergency: +965-9797-2200
Email: kuwait.pe@dfa.gov.ph
Oman – Embassy in Muscat
Diplomatic Area, Shatti Al Qurum
Muscat, Oman
Phone: +968-2469-8650
Emergency: +968-9268-5817
Email: muscat.pe@dfa.gov.ph
Bahrain – Embassy in Manama
Building 710, Road 1710, Block 317
Manama, Bahrain
Phone: +973-1729-3131
Emergency: +973-3968-1212
Email: manama.pe@dfa.gov.ph
Asia-Pacific
Singapore – Embassy
20 Nassim Road
Singapore 258395
Phone: +65-6737-3977
Emergency: +65-9622-0843
Email: singapore.pe@dfa.gov.ph
Website: https://singaporepe.dfa.gov.ph
Hong Kong – Consulate General
United Centre, 95 Queensway
Hong Kong
Phone: +852-2823-8500
Emergency: +852-6080-3849
Email: hongkongpcg@gmail.com
Website: https://hongkongpcg.dfa.gov.ph
Taiwan – Manila Economic and Cultural Office
41F Taiwan Business Center
Taipei, Taiwan
Phone: +886-2-2658-8825
Email: tpe.meco@mofa.gov.tw
Japan – Embassy in Tokyo
5-15-5 Roppongi, Minato-ku
Tokyo 106-8537, Japan
Phone: +81-3-5562-1600
Emergency: +81-70-1485-0867
Email: tokyo.pe@dfa.gov.ph
South Korea – Embassy in Seoul
10th Floor, PSE Center
Seoul, South Korea
Phone: +82-2-796-7387
Emergency: +82-10-6423-1723
Email: seoulpe@gmail.com
Malaysia – Embassy in Kuala Lumpur
1 Changkat Kia Peng
50450 Kuala Lumpur, Malaysia
Phone: +60-3-2148-4233
Emergency: +60-12-635-1678
Email: kualalumpur.pe@dfa.gov.ph
Western Countries
United States – Embassy in Washington DC
1600 Massachusetts Avenue NW
Washington, DC 20036, USA
Phone: +1-202-467-9300
Emergency: +1-202-716-0346
Email: washington.pe@dfa.gov.ph
Website: https://washingtonpe.dfa.gov.ph
United States – Consulate General in Los Angeles
3600 Wilshire Boulevard, Suite 500
Los Angeles, CA 90010, USA
Phone: +1-213-639-0980
Emergency: +1-213-447-4529
Email: losangelespcg@gmail.com
United States – Consulate General in New York
556 5th Avenue
New York, NY 10036, USA
Phone: +1-212-764-1330
Emergency: +1-917-406-1424
Email: newyorkpcg@gmail.com
Canada – Embassy in Ottawa
130 Albert Street, Suite 606
Ottawa, Ontario K1P 5G4, Canada
Phone: +1-613-233-1121
Emergency: +1-613-406-0472
Email: ottawa.pe@dfa.gov.ph
Canada – Consulate General in Toronto
160 Eglinton Avenue East, Suite 601
Toronto, Ontario M4P 3B5, Canada
Phone: +1-416-922-7181
Emergency: +1-647-272-9602
Email: torontopcg@gmail.com
Canada – Consulate General in Vancouver
470 Granville Street, Suite 1150
Vancouver, BC V6C 1V5, Canada
Phone: +1-604-685-7645
Emergency: +1-604-250-6464
Email: vancouverpcg@gmail.com
Australia – Embassy in Canberra
1 Moonah Place
Yarralumla, ACT 2600, Australia
Phone: +61-2-6273-2535
Emergency: +61-421-221-394
Email: canberra.pe@dfa.gov.ph
Australia – Consulate General in Sydney
Level 1, 27-33 Wentworth Avenue
Sydney NSW 2000, Australia
Phone: +61-2-9262-7377
Emergency: +61-478-864-513
Email: sydneypcg@gmail.com
New Zealand – Embassy in Wellington
50 Hobson Street, Thorndon
Wellington 6011, New Zealand
Phone: +64-4-472-9848
Emergency: +64-21-856-366
Email: wellington.pe@dfa.gov.ph
United Kingdom – Embassy in London
6-11 Suffolk Street
London SW1Y 4HG, United Kingdom
Phone: +44-20-7451-1780
Emergency: +44-7876-340-016
Email: london.pe@dfa.gov.ph
Ireland – Embassy in Dublin
3rd Floor, 6 Northbrook Road
Ranelagh, Dublin 6, Ireland
Phone: +353-1-218-9820
Emergency: +353-87-955-6455
Email: dublin.pe@dfa.gov.ph
Complete List of Philippine Embassies and Consulates:
Visit: https://www.dfa.gov.ph/dfa-offices/foreign-service-posts
Emergency Assistance
For OFWs in Distress Abroad
OWWA 24/7 Hotline:
From Philippines: 1348
International: +63 (2) 8891-7601
Email: contactcenter@owwa.gov.ph
Contact Your Nearest Philippine Embassy or Consulate:
See embassy listings above for contact information
What to Do in Emergency:
- Contact nearest Philippine embassy or POLO office
- Call OWWA 24/7 hotline
- Contact family in Philippines to coordinate assistance
- Document your situation (photos, written records)
- Keep copies of all important documents
Embassy Services Available:
- Emergency repatriation assistance
- Legal support and referrals
- Temporary shelter coordination
- Communication with family
- Documentation replacement
Report Illegal Recruitment and Fraud
POEA Anti-Illegal Recruitment
Contact Information:
Phone: +63 (2) 7722-1144 local 600-609
Email: illegal.recruitment@poea.gov.ph
Website: https://www.poea.gov.ph
Report If:
- Agency not POEA-licensed
- Excessive fees charged
- No employment contract provided
- False promises or guarantees
- Operating from residential address
- Requesting payment before contract
National Bureau of Investigation (NBI)
Anti-Human Trafficking Division:
Phone: +63 (2) 8523-8231 to 38
Email: nbi.ahtrad@nbi.gov.ph
Cybercrime Division:
Phone: +63 (2) 8525-4093
Email: nbicac@gmail.com
Philippine National Police (PNP)
Anti-Illegal Recruitment Unit:
Camp Crame, Santolan
Quezon City, Metro Manila
Phone: +63 (2) 8723-0401 local 4152
Emergency: 117 or 911
Website: https://pnp.gov.ph
Department of Justice (DOJ)
Anti-Illegal Recruitment Task Force:
DOJ Main Building
Padre Faura Street, Ermita
Manila 1000, Philippines
Phone: +63 (2) 8523-8481
Email: info@doj.gov.ph
Website: https://www.doj.gov.ph
Online Tools and Services
POEA Online Services
Verify Licensed Agencies:
https://www.poea.gov.ph/lrb/lrb.html
Check if recruitment agency is legitimate
Job Orders Search:
https://www.poea.gov.ph/jobsearch/
View verified job openings
Online Processing:
https://onlineservices.poea.gov.ph
OEC and other services
DFA Online Services
Passport Appointment:
https://www.passport.gov.ph
Schedule passport application/renewal
Document Authentication:
https://oas.dfa.gov.ph
Red Ribbon and Apostille services
NBI Clearance Online
Website: https://clearance.nbi.gov.ph
Fee: PHP 155 (online)
Process: Register, pay online, visit NBI center for biometrics
PhilHealth Online
Member Portal: https://www.philhealth.gov.ph
OFW Registration: https://www.philhealth.gov.ph/partners/ofw/
Services: Check eligibility, view contributions
SSS Online
Member Portal: https://www.sss.gov.ph
My.SSS Account: https://member.sss.gov.ph
Services: Check contributions, apply for benefits
Pag-IBIG Online
Virtual Pag-IBIG: https://www.pagibigfundservices.com
Services: Check savings, view contributions, apply for loans
Financial Services
Remittance Services
Banks:
- BDO Remit: https://www.bdo.com.ph
- BPI Express Padala: https://www.bpi.com.ph
- Metrobank: https://www.metrobank.com.ph
- Security Bank: https://www.securitybank.com
Money Transfer Services:
- Western Union: https://www.westernunion.com/ph
- MoneyGram: https://www.moneygram.com
- LBC: https://www.lbcexpress.com
- Cebuana Lhuillier: https://www.cebuanalhuillier.com
OFW Banking Programs
Land Bank of the Philippines:
OFW ATM Card and remittance services
Website: https://www.landbank.com
Hotline: +63 (2) 8405-7000
Development Bank of the Philippines:
OFW Remittance Express Card
Website: https://www.dbp.ph
Hotline: +63 (2) 8818-9511
Legal Assistance
Public Attorney’s Office (PAO)
Main Office:
DOJ Agencies Building
NIA Road, corner East Avenue
Diliman, Quezon City, Philippines
Phone: +63 (2) 8929-9436
Email: pao@pao.gov.ph
Website: https://pao.gov.ph
Services:
- Free legal assistance for indigent OFWs
- Legal representation
- Legal advice and counseling
Integrated Bar of the Philippines (IBP)
Main Office:
IBP Building
15 Julia Vargas Avenue
Ortigas Center, Pasig City 1605
Philippines
Phone: +63 (2) 8631-3014 to 15
Email: ibp@ibp.org.ph
Website: https://www.ibp.org.ph
Services:
- Lawyer referral service
- Legal aid programs
- Mandatory Continuing Legal Education
Health Services
Department of Health (DOH)
Main Office:
Building 1, San Lazaro Compound
Rizal Avenue, Sta. Cruz
Manila 1003, Philippines
Phone: +63 (2) 8651-7800 local 1108-1113
Hotline: 1555 (PLDT, Smart, Sun, TNT)
Email: cvdho@doh.gov.ph
Website: https://www.doh.gov.ph
OFW-Related Services:
- Overseas medical screening
- Health clearance requirements
- Disease prevention information
DOH-Accredited Medical Clinics
Find Clinics for Pre-Employment Medical Examination:
Contact POEA: +63 (2) 7722-1144
Or visit: https://www.poea.gov.ph
Common Tests Required:
- Complete medical examination
- Chest X-ray
- Laboratory tests (blood, urine)
- Psychological evaluation (for some countries)
Training and Education
TESDA Training Centers
Find Training Centers:
https://www.tesda.gov.ph/Directory/SchoolsInstitutions
Popular OFW Training Programs:
- Housekeeping NC II
- Caregiving NC II
- Food and Beverage Services NC II
- Commercial Cooking NC II
- Shielded Metal Arc Welding NC II
- Plumbing NC II
- Electrical Installation and Maintenance NC II
TESDA Online Program (TOP)
Website: https://e-tesda.gov.ph
Free Online Courses:
- Various technical and vocational courses
- Self-paced learning
- Certificate upon completion
Consumer Protection
Department of Trade and Industry (DTI)
Main Office:
DTI Building
361 Sen. Gil J. Puyat Avenue
Makati City 1200, Metro Manila
Phone: +63 (2) 8751-3223
Hotline: 1-DTI (1-384)
Email: consumercare@dti.gov.ph
Website: https://www.dti.gov.ph
File Complaints: https://consumercare.dti.gov.ph
Securities and Exchange Commission (SEC)
Main Office:
SEC Building, EDSA Greenhills
Mandaluyong City 1550
Metro Manila, Philippines
Phone: +63 (2) 8818-0921
Email: info@sec.gov.ph
Website: https://www.sec.gov.ph
Verify Company Registration:
https://www.sec.gov.ph/online-verification/
Privacy and Data Protection
National Privacy Commission (NPC)
Main Office:
NPC Building, 5th Floor, Core G
Cybergate 3, EDSA corner Pioneer Street
Mandaluyong City 1550, Philippines
Phone: +63 (2) 8234-2228
Email: info@privacy.gov.ph
Complaints: complaints@privacy.gov.ph
Website: https://www.privacy.gov.ph
Office Hours: Monday to Friday, 9:00 AM to 5:00 PM
Cybercrime Reporting
Cybercrime Investigation and Coordinating Center (CICC)
Contact:
Email: contact@cicc.gov.ph
Website: https://cicc.gov.ph
Report:
- Online scams
- Identity theft
- Phishing attempts
- Fake recruitment schemes
Useful Websites and Portals
Government Portals:
- Official Gazette: https://www.officialgazette.gov.ph
- Philippine Government: https://www.gov.ph
- Civil Service Commission: https://www.csc.gov.ph
OFW-Specific:
- OFW Watch: https://www.ofwwatch.org
- Migrant Forum in Asia: https://www.mfasia.org
- Pinoy OFW Portal: https://www.pinoyofw.com (verify independently)
Important Reminders
Before Using Any Resource:
- Verify Contact Information – Always confirm phone numbers and addresses are current by checking official websites
- Beware of Scammers – Only deal with POEA-licensed agencies and official government offices
- Keep Documents Safe – Make copies of all important documents and store securely
- Stay Informed – Regulations change frequently; verify current requirements
- Seek Help When Needed – Don’t hesitate to contact embassies, OWWA, or government agencies
Contact OFWjobs.org
This resources page is maintained by OFWjobs.org
Report outdated information or suggest additions:
Email: info@ofwjobs.org
Contact Form: https://ofwjobs.org/contact
Disclaimer: While we strive to keep this information current, always verify details with official sources before taking action. Contact information may change without notice.
Stay safe, work with licensed agencies, and always verify information with official sources before making important decisions about your overseas employment.
