AI vs. OFW: Navigating the Future of Filipino Workers in Hospitality and Tourism
The Shifting Sands: AI and the Future of OFWs in Hospitality The aroma of freshly brewed coffee, the crisp linen on a perfectly made bed, the seamless check-in experience – these are the hallmarks of the hospitality and tourism sectors. For decades, Overseas Filipino Workers (OFWs) have been the backbone of these industries worldwide, renowned